umi London’s new complimentary walking tour is the best medicine for jet lag
umi Hotel London, a budget hotel in the heart of London, is continuing to expand their numerous guest services. Thanks to the work of an intern, they have recently added a self-guided audio walking tour of the beautiful and historic Notting Hill and Bayswater area.
Keeping up with founder Steve Lowy’s goal of providing students with opportunities within the brand, Caroline, an intern from the Maastricht Hospitality School, is responsible for creating this new service for guests. This project has helped her to learn more about the popular locations in the area around the umi hotel. It also allowed her to conduct research on the services that guests want the hotel to offer. In the first two weeks of the tours launch Caroline has enjoyed seeing her hard work pay off when guests return with positive feedback.
Although this tour may be taken at any point during a guests stay, it can also serve as a valuable solution to hotel check in wait times. Guests, especially ones travelling from outside of the EU, often arrive to their destination before their hotel’s check in time. This situation can leave jet-lagged visitors with no where to go or to store their belongings. Umi’s walking tour is able to fill this period of time and give guests the opportunity to begin their visit to London right away. Travellers can store their suitcases in umi’s convenient luggage storage area, and then they may begin on the journey to learn about the remarkable area surrounding the hotel.
The umi walking tour includes a map marked with fifteen popular locations in the region, such as Westbourne Grove, Jimi Hendrix’ House, Portobello Road, Kensington Palace and Hyde Park. It also consists of an mp3-player which serves as the tour guide, giving information and explaining the significance of each site listed on the map. Guests have the choice of listening to the full tour, or skipping to the places in which they are most interested. They are also able to explore at their own pace and still have time to take a break, shop, or stop for lunch.
Whether travelling for business or for pleasure, the complimentary umi walking tour is an excellent way to learn about the trendy Notting Hill and Bayswater area. And, it is an innovative idea from the mind of yet another driven intern at umi London.
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